GiftPay has a range of gift card ordering and delivery methods available to suit a wide range of business requirements.

GiftPay has a range of gift card ordering and delivery methods available to suit a wide range of business requirements.

The default option available to all accounts is delivery by email. But depending on your needs, one of our other methods such as SMS/text, eGift URLs, or Printed Vouchers might be more suitable. GiftPay also has an API (Application Programming Interface) available so realtime gift card ordering can be integrated directly into your system, website or app.

You can add multiple programs within your GiftPay account, enabling more than one delivery method. 


:::tip
If you can see an option to Manage Programs within your settings menu, click on it, then click Add new program and select the delivery method. [Contact us](https://express.giftpay.com/contactus.aspx) if you can’t see an option to manage or add programs.

:::

The table below outlines the features and details of each option.

| Method | Process | Who Delivers? | Resends | How? |
|----|----|----|----|----|
| **Email Delivery** | Enter email addresses and send. Emails can be typed in or uploaded in bulk. | GiftPay sends the eGift via email. Emails sent from "\[Sender Name\] via GiftPay <noreply@giftpay.com>" | Via GiftPay reports | Default available on all accounts.
Choose Email Delivery when adding a new program. |
| **SMS Delivery** | Enter mobile phone numbers and send. Mobile numbers can be typed in or uploaded in bulk. | GiftPay sends the eGift via SMS | Via GiftPay reports | Choose SMS Delivery when adding a new program. |
| **eGift URLs (links)** | Order eGift URLs and download in an excel file for you to use. | You will deliver the egift to your recipients. This could be via your own email system, via website/app, or any other method you choose. You control the email sender and format. | You will be responsible for resending. | Choose eGift URLs when adding a new program. |
| **Printed Vouchers** | Order eGifts and download a PDF file with vouchers to print out | You will print and distribute the printed eGift vouchers to your recipients. | You will be responsible for resending/reissuing. | Choose Printed Vouchers when adding a new program. |
| **API (Email)** | An eGift is emailed to the recipient in real time, on demand. | GiftPay sends the email. Emails sent from "\[Sender Name\] via GiftPay <noreply@giftpay.com>" | Via GiftPay reports | Contact your account manager to discuss the process. Requires software development and technical integration. |
| **API (URL)** | An eGift URL is generated in real time, on demand, and your system delivers the eGift to the recipient. | Your system will deliver the eGift to your recipient. | You will be responsible for resending | Contact your account manager to discuss the process. Requires software development and technical integration. |




What ordering and delivery methods does GiftPay offer?

Can I send the gift cards to one email address and then forward them to my recipients?

Do you offer discounts for higher volumes?

Is there a way to use GiftPay without divulging the email addresses of my gift recipients?

How are eGifts delivered?

How do I send a large batch of eGifts all at once?

Can I deliver eGifts of different value or with different messages within the same delivery batch?

How do I schedule gifts to be delivered in the future?

Can I send eGifts to a mobile via SMS/text?

Sending a large batch of eGifts with the same value and message

Sending a large batch of eGifts with custom values and messages

Buying and Sending eGift Cards

Where can gift recipients redeem their eGift?

Can I buy single brand eGift Cards such as Amazon or Best Buy?

What is the minimum and maximum value gift I can send?

Do GiftPay eGifts expire?

If my eGift recipient chooses a charity donation eGift Card, how much does the charity receive?

eGift Cards in the US

What do my gift recipients need in order to be able to redeem a GiftPay eGift Card?

Can GiftPay eGift Cards be combined by recipients?

A gift recipient needs a password to open their eGift, where do they get the password from?

How does a gift recipient redeem their eGift?

Helping Your Gift Recipients use their eGift Cards

How do I use the bonus credit balance in my account?

How can I change my billing details such as company name and address?

Do the funds I have paid into my GiftPay account ever expire?

How can I deposit or add funds to my GiftPay account?

If I deposit funds to GiftPay and then later change my mind, can I get a refund?

What payment terms do you offer? Can I send gifts now and pay later?

Can I transfer funds between programs?

How do I cancel or delete an invoice?

How do I allocate funds from Unallocated Balance to a program?

How do I avoid the need to allocate or transfer funds between programs?

What are GiftPay programs used for?

How can I request a statement of account?

How do I request an invoice?

Can I pay via international bank transfer or with an international credit card?

I have just made a payment to GiftPay. When will the funds be available in my GiftPay account?

I've paid in funds to GiftPay but the balance in my account is still zero, where did the money go?

Account and Adding Funds

Can I cancel an eGift after it has been sent?

What does a gift status of "Valid (Clicked)" mean?

What does a gift status of "Valid (Used)" mean?

What can I do if a recipient claims they never received their eGift?

What happens if I deliver the eGift to the wrong email address?

What does it mean if an eGift has a status of "Used/Expired"?

A gift card email has bounced. What can I do?

Viewing and Managing Past Deliveries

How to add and edit programs

How to create personalised gift card messages

API Integration Guide

Step by Step Guides

Can I claim back a gift card that is unused or expired?

How is GiftPay better than other gift card and gift code suppliers?

Is it possible to customise the branding of my eGifts?

How can I send eGift Cards to other countries?

How soon can I start sending eGifts?

Custom branding image and file specifications

How can I get a preview of my custom branding?

Getting Started with GiftPay

If the service is free, how does GiftPay make a profit?

How secure is GiftPay?

Which countries can I send gift cards to?

What terms and conditions apply to each gift card?

How much does it cost to apply for a business account?

Do you sell plastic gift cards?

About GiftPay

Best practices to keep your GiftPay account secure

How do I remove a user or team member from my GiftPay account?

Can I add another user to my account?

Does GiftPay support Single Sign On (SSO)?

How can I add two-factor authentication (2FA) on my account?

Managing Users & Security

Guide

GiftPay

What ordering and delivery methods does GiftPay offer?

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What ordering and delivery methods does GiftPay offer?

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