Yes, GiftPay eGift Cards expire, but the actual validity period and expiry date can change depending on what the gift card recipient chooses.

Yes, GiftPay eGift Cards expire, but the actual validity period and expiry date can change depending on what the gift card recipient chooses.

Gift cards in Australia, by law, must have a minimum validity of 3 years. However there are exclusions to this 3 year rule, including for single product vouchers (eg. movie or pizza vouchers) and for mobile phone recharge vouchers. These vouchers excluded from the 3 year requirement typically have only 6 to 12 months of validity.

GiftPay eGift Cards have a **variable expiry date** that works as follows:


1. Initially the Flexi eGift Card will be valid for 3 years from the delivery date.
2. When a recipient selects a retailer gift card, the expiry date of that retailer gift card applies.
   * If the retailer gift card expiry date is after the original Flexi expiry date, the entire Flexi eGift Card will be extended to match.
   * If the expiry date of the retailer gift card is before the original Flexi expiry, and that retailer card uses up the full value of the Flexi eGift, then the entire Flexi eGift Card will expire when the retailer gift card expires. **In the case of movie, pizza and mobile recharge vouchers, that could be as early as 6 months after the gift card was sent.**
   * If the recipient selects a charity donation card, the status of the eGift in reports will show as "Used/Expired" immediately after the recipient has completed their donation. **In some cases if the recipient donates their eGift as soon as they receive it, that eGift may show as Used/Expired in your report almost immediately after it is first delivered.**

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Do GiftPay eGifts expire?

Does GiftPay sell EFTPOS or prepaid Visa/Mastercard gift cards?

Can I buy single brand eGift Cards such as Myer or Woolworths?

What is the minimum and maximum value gift I can send?

Where can gift recipients redeem their eGift?

If my eGift recipient chooses a charity donation eGift Card, how much does the charity receive?

eGift Cards in Australia

Can I buy single brand eGift Cards such as Amazon or Best Buy?

eGift Cards in the US

What do my gift recipients need in order to be able to redeem a GiftPay eGift Card?

Can GiftPay eGift Cards be combined by recipients?

A gift recipient needs a password to open their eGift, where do they get the password from?

How does a gift recipient redeem their eGift?

Helping Your Gift Recipients use their eGift Cards

How do I use the bonus credit balance in my account?

How can I change my billing details such as company name and address?

Do the funds I have paid into my GiftPay account ever expire?

How can I deposit or add funds to my GiftPay account?

If I deposit funds to GiftPay and then later change my mind, can I get a refund?

What payment terms do you offer? Can I send gifts now and pay later?

Can I transfer funds between programs?

How do I cancel or delete an invoice?

How do I allocate funds from Unallocated Balance to a program?

How do I avoid the need to allocate or transfer funds between programs?

What are GiftPay programs used for?

How can I request a statement of account?

How do I request an invoice?

Can I pay via international bank transfer or with an international credit card?

I have just made a payment to GiftPay. When will the funds be available in my GiftPay account?

I've paid in funds to GiftPay but the balance in my account is still zero, where did the money go?

Account and Adding Funds

Can I cancel an eGift after it has been sent?

What does a gift status of "Valid (Clicked)" mean?

What does a gift status of "Valid (Used)" mean?

What can I do if a recipient claims they never received their eGift?

What happens if I deliver the eGift to the wrong email address?

What does it mean if an eGift has a status of "Used/Expired"?

A gift card email has bounced. What can I do?

Viewing and Managing Past Deliveries

How to add and edit programs

How to create personalised gift card messages

API Integration Guide

Step by Step Guides

Can I claim back a gift card that is unused or expired?

How is GiftPay better than other gift card and gift code suppliers?

Is it possible to customise the branding of my eGifts?

How can I send eGift Cards to other countries?

How soon can I start sending eGifts?

Custom branding image and file specifications

How can I get a preview of my custom branding?

Getting Started with GiftPay

If the service is free, how does GiftPay make a profit?

How secure is GiftPay?

Which countries can I send gift cards to?

What terms and conditions apply to each gift card?

How much does it cost to apply for a business account?

Do you sell plastic gift cards?

About GiftPay

Best practices to keep your GiftPay account secure

How do I remove a user or team member from my GiftPay account?

Can I add another user to my account?

Does GiftPay support Single Sign On (SSO)?

How can I add two-factor authentication (2FA) on my account?

Managing Users & Security

What ordering and delivery methods does GiftPay offer?

How are eGifts delivered?

Can I send eGifts to a mobile via SMS/text?

Sending a large batch of eGifts with the same value and message

Can I deliver eGifts of different value or with different messages within the same delivery batch?

Is there a way to use GiftPay without divulging the email addresses of my gift recipients?

Can I send the gift cards to one email address and then forward them to my recipients?

Do GiftPay eGifts expire?

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Do GiftPay eGifts expire?

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