---
title: "What terms and conditions apply to each gift card?"
description: "The terms and conditions applicable to each GiftPay Flexi eGift are:"
canonical_url: "https://help.giftpay.com/articles/what-terms-and-conditions-apply-to-each-gift-card-GYQ8RqmOKT"
md_url: "https://help.giftpay.com/articles/what-terms-and-conditions-apply-to-each-gift-card-GYQ8RqmOKT.md"
---
# What terms and conditions apply to each gift card?

The terms and conditions applicable to each GiftPay Flexi eGift are:


> **Terms & Conditions**
>
> Treat your electronic gift card (egift card) as cash. Any person who learns the URL of your egift card can use it, therefore it is your responsibility to keep your egift card safe by keeping the URL private. We recommend you keep the original egift card email safe and take all measures necessary to secure your email. Do not open your egift card on a public or shared computer terminal. Lost or stolen egift cards will not be replaced or refunded. Not redeemable for cash. When you choose to redeem your egift card by converting part or all of the value into a participating merchant's egift card or voucher, the validity of that portion of your egift card may change. Please pay attention to the expiry periods and dates shown. Any unused value after the expiry date of any egift card or voucher will not be refunded or credited. When you convert value into a participating merchant's egift card or voucher, the conversion is final and cannot be reversed. Egift cards and vouchers are not reloadable.