Sending a large batch of eGifts with the same value and message
It’s very easy to send a large batch of eGifts. All you’ll need is the gift recipient email addresses or mobile numbers in a Microsoft Excel file.
:::info A maximum of 3,000 gifts can be sent per batch. If you have more than 3,000 gifts to send we recommend splitting the entire batch up into smaller batches, with each Excel file having no more than 3,000 records. Then you can simply repeat the process below for each Excel file.
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If you are using SMS delivery instead of email, the instructions below still apply, with just a small change. Instead of email addresses you must supply recipient mobile phone numbers, with a column header of "Mobile" instead of "Email".
Excel file format
Your Excel file should be formatted as follows:
- No header row;
- Single column of data with email addresses;
- The sheet name must be "Sheet1";
- The file must be in .xls or .xlsx format. Any other Excel or spreadsheet file formats are not accepted;
:::tip Take the time to carefully check your Excel file. It will be easier to fix mistakes in the Excel file now than to try and cancel or fix an entire batch of gifts delivered in error.
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Step by step instructions
- Select Send via Email in the eGift Cards menu.
- If prompted, select a program.
- When asked whether to send now or schedule in future, click Send Now.
- If prompted, select a card design.
- Select or enter the card value and type in your gift message. (In this simple version, each recipient will get the same value and message - if you need to send different values and messages for each gift recipient, see Sending a large batch of eGifts with custom values and messages.)
- After clicking Next, select Upload Excel File and then Keep It Simple.
- Upload your Excel file then click Next.
- Review and confirm the details of your delivery, then press Confirm, send gifts now.
Need help?
If you get stuck or receive an error message when you upload your file, be sure to reach out and our team will be happy to help.